Quality Assurance Executive

Full Time
Just Added

We have an exciting opportunity to join our Translation team as a Quality Assurance Executive. As a translation agency that holds ISO 17100 certification, we pride ourselves on delivering top-notch quality for clients across multiple industries. Quality is at the heart of everything we do, whilst also delivering content in exceptionally quick turnarounds and across 100+ languages. That's where you come in! Reporting to the Senior Linguistic Manager, you'll play a key role in driving our quest for high-quality content. You'll work on a number of creative and diverse translation projects across multiple languages - completing final checks of content. The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!

Role

  • Permanent, full-time (Mon-Fri) - 37.5 hours per week with a hybrid-working policy
  • Salary: £24,000
  • Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
  • Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
  • Recording results of quality assurance checks in tools such as Planka boards and Google sheets
  • Reporting on key issues arising at the quality assurance stage and identifying root problems
  • Actively proposing solutions to drive improvement of content quality standards
  • Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system (CMS)

Requirements

  • Excellent attention to detail
  • Strong proofreading/editing skills
  • Demonstrable organisation skills
  • Good communication skills
  • Time management skills with the ability to work to deadlines
  • IT literacy
  • Ability to effectively deliver constructive feedback
  • Familiar with QA software/LQA models
  • A driven, proactive mindset
  • Flexible in approach to work
  • Passion for language

Benefits

  • 33 days annual leave (including bank holidays), plus your birthday off
  • Company training and events budget
  • Work abroad policy (up to 30 days per year)
  • Industry-leading pension scheme (matched up to 7%)
  • Bonus scheme
  • Value-led recognition prizes
  • Industry-leading Family Policies
  • Hybrid, flexible working
  • Cycle to work scheme
  • Life Assurance and private Bupa healthcare
  • Regular team socials
  • Employee discounts through Perkbox
  • Vibrant office environment with free weekly breakfasts and Friday drinks

Role

  • Permanent, full-time (Mon-Fri) - 37.5 hours per week with a hybrid-working policy
  • Salary: £24,000
  • Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
  • Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
  • Recording results of quality assurance checks in tools such as Planka boards and Google sheets
  • Reporting on key issues arising at the quality assurance stage and identifying root problems
  • Actively proposing solutions to drive improvement of content quality standards
  • Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system (CMS)

Requirements

  • Excellent attention to detail
  • Strong proofreading/editing skills
  • Demonstrable organisation skills
  • Good communication skills
  • Time management skills with the ability to work to deadlines
  • IT literacy
  • Ability to effectively deliver constructive feedback
  • Familiar with QA software/LQA models
  • A driven, proactive mindset
  • Flexible in approach to work
  • Passion for language

Benefits

  • 33 days annual leave (including bank holidays), plus your birthday off
  • Company training and events budget
  • Work abroad policy (up to 30 days per year)
  • Industry-leading pension scheme (matched up to 7%)
  • Bonus scheme
  • Value-led recognition prizes
  • Industry-leading Family Policies
  • Hybrid, flexible working
  • Cycle to work scheme
  • Life Assurance and private Bupa healthcare
  • Regular team socials
  • Employee discounts through Perkbox
  • Vibrant office environment with free weekly breakfasts and Friday drinks

What We Offer You

More than translation, our language services are designed to achieve real connection with your customers with a fully-integrated approach to multilingual content.

Welcome

Enjoy a warm welcome from the team plus a comprehensive induction plan to give you the best start to your career with us.

Flexibility

We know how important it is to have a flexible working environment. Whether at home or in the office, we give you the autonomy to work your way.

Training & Development

We are committed to supporting your development through tailored training programmes and expert workshops to help you reach your full potential.

Welcome

Enjoy a warm welcome from the team plus a comprehensive induction plan to give you the best start to your career with us.

Flexibility

We know how important it is to have a flexible working environment. Whether at home or in the office, we give you the autonomy to work your way.

Training

We are committed to supporting your development through tailored training programmes and expert workshops to help you reach your full potential.

Benefits

Industry-leading holiday allowance, generous pension scheme, private health care, life insurance, home equipment allowance and more.

Well-being

Your well-being is our priority. We offer 24/7 mental health support, regular wellness initiatives and healthy snacks to fuel your body and mind.

Culture

Be part of a vibrant, international team with regular social events both in and out of the office!

Benefits

Industry-leading holiday allowance, generous pension scheme, private health care, life insurance, home equipment allowance and more.

Well-being

Your well-being is our priority. We offer 24/7 mental health support, regular wellness initiatives and healthy snacks to fuel your body and mind.

Culture

Be part of a vibrant, international team with regular social events both in and out of the office!

Birthdays Off

Birthdays are there to be celebrated! Enjoy a day off on your birthday and let us know all about it later.

Modern Offices

Our office space is designed to provide the perfect environment for collaboration, creative thought and focused working.

Breakfast & Drinks

What more can we say? Enjoy a regular office breakfast and Friday drinks with the team!

Birthdays off

Birthdays are there to be celebrated! Enjoy a day off on your birthday and let us know all about it later.

Modern Offices

Our office space is designed to provide the perfect environment for collaboration, creative thought and focused working.

Breakfast & Drinks

What more can we say? Enjoy a regular office breakfast and Friday drinks with the team!

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